Flavour boost pack discount not working?

1

Hi, Just trying to follow the instructions to get the flavour boost pack at the discounted price of £1.50. I’m trying to buy 2 bags of vanilla huel on a subscription, I go to the checkout and nothing appears.

Is there not a simpler way of applying this discount vs a popup?

Thanks

2

Don’t think it works on subscription

3

It should work on subscription, we’ve actually just turned it off for the moment due to a couple of technical errors but I tried ordering Huel via our German website and was successfully able to add the discounted flavour pouch on subscription.

At what stage did it stop working?

  • Did you see the pop up?
  • Did the Flavour samples appear in your basket and disappear? Or did it never appear in your basket?
  • Did you try an incognito browser or clearing your cookies and cache? Or using a different device?

Sorry for the issue, I’d like to try and replicate this and see what is happening.

4

Hi,

No pop up appears so there is nothing to click. I have tried this on normal google chrome and incognito.

Cheers

5

Thanks for that. Have you tried again today? We turned it off yesterday but it’s back up and working for me.

6

The flavour pack is working now, but when I go to check out the price for the £40.50 huel is going back up to £45. Is this a known issue?

Thanks