How long does it take customer services to respond to an incorrect Order?

Feedback
1

Can someone from the admin team please respond to my email regarding my order that isn’t correct please? Order no. 126846. Thanks

2

Hi BodhiC,

Can you check your emails as we’ve responded to your email from this afternoon.

3

Hi. Yes I received an email and the lady said she would send me a ladies XL t shirt but it’s an XXL one I ordered. Could you clarify if she has noted this as I haven’t heard back as yet?

Many thanks

4

Thanks for letting us know. I’ve checked in with the team and you will be getting the XXL.

5

Many thanks for your help. XXL ladies in grey I hope? How and when is this being delivered?

Just tried the shake and it’s very good.

Wendy

8

Hi Wendy,

Yes this is the size. This will be dispatched tomorrow via 1st class Royal Mail.