Hello, I am a daily drinker of Huel’s RTD in the morning and have never had a problem with its taste. However, this morning, my chocolate Huel smelt and tasted extremely off and even sour. It was still sealed at the cap and it was bought the day previously in a Tesco and stored in the fridge overnight. The expiry date is 02/03/2026.
Anyone else experienced this recently?
That doesn’t sound right, sorry about this!
Can I please get you to drop us an email at team@huel.com along with the batch details and we’ll look into this right away for you!
I have had exactly the same problem 64 bottles I order from nutristore in feb. Tasted watery and not a nice taste at all so tried with 2 bottles and then thankfully nutristore have been brilliant with the problem come and collected them and refunded me and also gave me a discount code for the trouble so ordered another 64… with different batch codes from the previous… tasted just as bad the old thick chocolate taste had gone… was quite disgusting… I usually have 1 a day in the morning maybe to if not got time for lunch. And thankfully again nutristore are coming to collect tomoro… But previously purchased over 200 bottles and they’ve been perfect tasting. Still have 2 original left. And nutristore have to me they have passed my contact details on to Huel to contact me… need the old taste and texture back somethings up with the new ones.