I joined Huel last week and chose to have a Subscription. I didn’t get any information of when my order would be sent out so I went to my account and noticed it was marked as the 26th of July which I changed to the 1st of July.
To my surprise, I received an email saying my order would be delivered yesterday which we all agree is before the 1st of July! I set the order to be delivered to my work place and it’s closed over the weekend so I also received a notification that you were unable to deliver it and would try again today…
Adding to all that, now I received an email saying my order will be renewed on the 1st of July??? Am I being charged again??? I went to my Subscriptions page as your email said I could edit my order but now I’m worried that you won’t deliver my order today and I won’t receive the order from the 1st of July… This is the most confusing ordering system I’ve ever seen, and I’m a UX designer so I fix this stuff for a living!