Package Undelivered

Hi there.
My Huel package has not been delivered to the correct address.
Please may I get a refund or replacement?

Thank you

Yes. But alas after the weekend. Tim is currently in the nightclub doing the birdie song dance.

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You need to drop them an email :slight_smile:

Yeah, but that won’t get answered now. Tim is sleeping off his hangover and his throat is raw from too much karaoke and his wrists ache from too much opening and closing them like a bird’s beak. He just needs and bacon flavour Huel sarnie and he’ll be right as rain. Probably back in touch with the OP by mid-week.

3 Likes

Hi there, sorry to hear it’s been delivered to the wrong address, DPD have come back to us with GPS that places driver in correct location but they have said they have it signed for by Jones on 19th October at 13:54 - your neighbour at #24. Have you now grabbed it from them? Are you not able to? Let us know and we can sort it out.

1 Like

Hi there,
Unfortunately, there is nobody called Jones on my street so I have raised a complaint as it has been delivered to an unknown address.

Thank you

OK thanks for letting us know. If you don’t mind we’ll revert this to email so we can get some more information. Sorry for all the inconvenience here. Keep an eye on your emails so we can resolve this quickly.