I can understand the need to increase prices every now and then. But the increase per bag for Spaghetti Carbonara - without receiving any kind of notification - means that my subscription order is unexpectedly much higher than before.
The obvious compromise would be to substitute out for another (cheaper) flavour, however I am already limited following the change of recipe to Mac and cheeze, which I felt diminished the quality and taste. So I am then left with legacy flavours that I don’t particularly enjoy.
It has also become increasingly difficult to work out what subscription discount, if any, is being applied to my orders, as this is not visibly shown in my account information.
On the whole I’ve enjoyed having Huel, the customer service has been decent, and it’s made life a lot easier in terms of having a quick and easy meal with steady calories and macros. But price per meal costs now mean I might as well just go back to batch cooking/prep.
Fuck. It was already the most expensive h and s…it must have only changed in the past 48 hours as I bought a bag earlier in the week. The price of fake bacon is murder…best get some cheap pigmeat off Arthur Daley.
Seems that an error occurred on our side which has now all been fixed. I’ve tried to get your email from your account on Discord but seems like it’s unavailable. Can you drop us an email at team@huel.com so we can begin to look into your account and this situation right away
I think everybody understands that companies increase prices due to inflation, competing companies have to do the same. The only difference is that the others are transparent about it and Huel is not.