I ordered two vanilla this time when I set up my subscription but can’t stomach the sweetness so I want to change it next time to U/U.
I went on my account and edited my flavours, it gave me the banner that said the change had been made but then when I just went back on it, it still says 2 vanilla.
How do I make the change stick? I really don’t want to get the vanilla again. Is it better to cancel and do a new subscription? Heeeeelp!
Reported a similar problem a while back. didn’t get any feedback but solved it by using chrome instead of safari. alternatively mail support and ask them to make the change.
I would love to help you out!
mashes some buttons
All sorted for you, Sally. Sorry for the issue, it’s a weird one and for some unknown reason we can do it but sometimes the customer can’t. Some sort of witchcraft I don’t understand.
Thank you! The button mashing worked and I can now see it’s changed to unsweetened. Yay!