Well I’d move from Norwich to give them a hand but I’ve just seen the property prices down there
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So it sounds like I just need to wait a little longer, but have possibly sent myself down the queue by asking when to expect a response…
Thankfully it’s not that urgent, I still have another bag to go through before needing to use the bag that was damaged on arrival
I’ve just read the response from Olivia that was linked, looks like i sent myself down the queue on Sunday when i asked for an update
Will remember that for next time