Hey Juan, really sorry to hear that you’ve had troubles with your first try of Huel. Could you share some details on how you’ve been consuming Huel (how frequently, how large are you portions, which products have you tried?). With this we can help give you some advice on how to proceed.
However, it is worth noting that this isn’t a customer experience channel, it is a community forum filled with Hueligans who are customers just like you. Most of the conversations here are made between customers (sorry, I hate that word), not with staff.
If your question requires a response only from the Huel staff then you would be best of heading here and either emailing, whatsapping or messaging through one of the other mediums.
Also, sorry to be a bore, but just got my admin hat on today. In general, it is bad forum etiquette to bump up old posts. I’ve written some information, which would have been at the top of your page when you signed up to the forum, about the do’s and don’ts of necroposting! Hope that’s helpful and can you navigate your way around the forum and chat with others!