Hello there, I noticed some design inconsistencies with your website that I wanted to share.
When the Huel website is snapped to one side of your monitor (Which I’m guessing is the website layout you would see on your mobile) options appear in the top left corner under “Menu” options appear such as these:
When you maximize the website there is only an option in the top right this time “My Account” which are different and half of them don’t seem to work correctly.
Editing an order in “Subscriptions & Orders” just shows a blank screen. In the mobile version this works fine.
There’s currently no way to add extra scoops to your order from the main page in “Accessories” you have to add in your next order when you edit your order. This option was available before, but seems to have been removed. This isn’t an issue for new customers as you provide 2 scoops with the first order, but if you are a returning customer and they want a scoop it could become an issue.
There used to be an option to add a delivery note when you ordered Huel but that seems to have gone too.
I’m using the latest version of Chrome (Version 72.0.3626.119 (Official Build) (64-bit)) with Windows 10 64-bit
Hi, I am using https://uk.huel.com/ and I can also see the the page you have sent in your screenshot, the issue I, and other people are having is, if you click on “Subscriptions” on that page you sent or “Manage”, then “View Delivery” and “Edit” it just shows a blank page.
My cache is cleared.
The screenshot I sent, shows on mobile or if you make the browser smaller when you’re on the main Huel page. Like this:
Thanks for the work around, was having issues with it the other day just showing the blank section. Thought it may have been a Chrome issue but had the same in Edge (although it let me edit one subscription but not the other). Shrinking the browser window works for me.
Am I right, saying there is no way to check the fulfillment of a certain dispatch date in a sub?
For example, order history has a 25 Feb order and next dispatch is 25 March.
Is there a way to see if the 25 Feb order is fulfilled/shipped?
Once I get a mail from DPD or UPS, it’s usually too late to change to a pick up shop if needed.