I love Huel, but that view has been somewhat tainted over the last 48 hours. My recent order of 2 Vanilla Huel powders seem to taste of Berry rather than Vanilla (even though label states Vanilla). There seems to be some cross contamination somewhere? I’ve reached out to the team via Facebook, Twitter and Email and have had zero response. I’m now left without any Huel and any meaningful response from customer services The phone number shown via Google is also continually engaged.
Is anyone on the community able to help here please?
Sarcasm doesn’t really translate well via this medium, if that was your intention Are there any Huel employees regularly monitoring the forum who could help or flag my post for attention?
They didn’t — all the nice lady on the phone said was that there was a ‘known issue with incorrect labels being attached to bags.’ Sorry! Although credit where it’s due, new bags being delivered free of charge.
Good shit right there.
I should go back to vegan diet. It made me feel better than now. And I am not comfortable with anything else, ethically… personally.